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November 23rd, 2017 01:00
BLACK SCREEN ON START NO DELL LOGO SPLASH
I had upgraded to windows 10 of my dell studio 1558 having windows 7 home premium but as it is not ctested for windows 10 I had downgraded to my previous version and loaded windows 7 home premium clean installation it installed and worked for two days but then it showed blue screen error Now my lap top screen remains black on switched on the laptop. It do not splash dell logo . I have tried by pressing f2, f12 and even tried to enter epsa but not succeeded. BIST is working fine . Pl. help
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DELL-Jesse L
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November 27th, 2017 08:00
kamal.riddhi,
Please provide the error message. Also, when you installed Windows did you install the drivers in the correct order?
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kamal.riddhi
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November 27th, 2017 22:00
I installed windows 7 home premium on dated 24.11.2017 and it worked fine for two days . The error message could not be read as it was small However the system shut down after blue screen having text messages. All the drivers were installed correctly.