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December 23rd, 2017 19:00
XPS 8920 Updates
I received my XPS 8920 about 2 weeks ago. Set it up, updated and away I went. In 2 weeks time the PC has given me the blue screen "Getting Windows ready don't turn off your computer" 12 times. I have only been able to use it twice in 14 days. Why? Because it doesn't go away until the next morning. I turned it on this morning at 9 am. I got the same message. It is now 9:40 pm and it hasn't moved off the blue screen. What the heck is going on? Is this normal? NONE of the other Dell computers I have purchased have done this. I would like to use my new expensive PC. Please help.
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RoHe
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December 23rd, 2017 19:00
Why are you turning it off if it says "Don't turn off your computer"?
It sounds like one of the updates is failing and Windows Update keeps trying...
You have software warranty support from Dell for first 30 days, so you may want to contact Tech Support for assistance.