Unsolved
This post is more than 5 years old
1 Message
0
1992
December 8th, 2017 14:00
XPS 8700, Windows 10, Realtek Maxx Audio Pro features missing?
Does anybody have a fix for this with the latest Windows 10 update?
All I have tried so far isn't working.
Thank-You
No Events found!
DELL-Chris M
Community Manager
•
56.9K Posts
0
December 12th, 2017 07:00
Honestly, the latest Windows 10 update has done more harm than good.
Assuming that you installed the Dell OEM Windows 10 RealTek ALC3861 6.0.1.7525 A00 7/31/15 driver? Rebooted and then retested?
If yes, you might try to uninstall any Dell OEM RealTek ALC3861 driver, do not restart, then try to install the retail Realtek High Definition Audio Codecs (Software), 64bits Vista, Windows7, Windows8, Windows8.1, Windows10 Driver only (Executable file), R2.82 7/26/17 driver. If it installs, restart and retest.
If still no go, you might have to uninstall all RealTek audio drivers. Then test the older operating system (Windows 7/8/8.1) Dell OEM RealTek audio drivers installing them via the Windows 10 compatibility mode.