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October 4th, 2017 04:00
Optiplex 3020M DisplayPort
Hi All
I purchased an Optiplex 3020M which has VGA on the back and DisplayPort. I purchased a DisplayPort to HDMI cable and plugged it into my monitor and powered on the unit. Nothing was displayed on the monitor. When I connect with VGA, I get an output.
Having a poke around the Intel graphics driver, I couldn't see anything about DisplayPort. I also checked in the BIOS but nothing.
When I opened the hardware diagnostics and clicked on video, it tells me that HDMI and DisplayPort 'board' are not installed. This confused me somewhat as the device has a DisplayPort port on the back (see photo).
When I opened it up, it seems that there is an empty connection on the motherboard. Does this mean using DisplayPort is not an option on my device? This would be a shame as I wanted to do audio over DisplayPort to HDMI. I find it odd that it should include this port if it is not usable.
Thanks in advance.
DELL-Chris M
Community Manager
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56.9K Posts
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October 5th, 2017 07:00
The DP (DisplayPort) above your thumb is integrated onto the motherboard named DP.
The empty slot is labeled DP_HDMI and was not used because we did not offer the optional DP_HDMI board on this model.
The DP should be working. The monitor Input Select should be set to HDMI, not DP. Do you have a DP to DP cable and a monitor with DP in port to test?