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1 Rookie
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9 Posts
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1495
September 27th, 2017 13:00
Opti 5250's and Win10 Num Lock doesn't stay
Same old problem but now with the 5250's, the Num Lock does not stick on reboot. We did the trick of booting, set Num Lock before user logs in then shutting down but that is not working on these models. Editing the registry for 100 new PC's is not an option even if we pushed that edit as we are not going to have some machines with registry entries that others do not.
Need a real fix.
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robert p
4 Operator
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9.4K Posts
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September 28th, 2017 04:00
Hi TD Support,
Thanks for posting.
One of the Rockstars answered this some time ago in this post:
http://dell.to/2xHVa2y
Perhaps it will work for you, if not, please contact your company's Dell Technical Account Manager.
TDSsupport
1 Rookie
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9 Posts
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September 28th, 2017 06:00
If you will notice I already said
"We did the trick of booting, set Num Lock before user logs in then shutting down but that is not working on these models."
So Dell has no answer other than registry editing 100 machines?
robert p
4 Operator
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9.4K Posts
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September 28th, 2017 07:00
TDSsupport,
Your TAM is your direct link to Dell Tech Support, and is a part of the warranty service your company paid for when they purchased these machines from Dell. Please contact your TAM for further assistance, as these forums are mainly consumer customers helping other customers, and not a link to Tech Support.