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August 7th, 2017 11:00

Inspiron 3847 running windows 10 will not restart

Inspiron 3847 running windows 10 will not restart. Hangs on the Dell startup screen. It will start if turned off and back on again. I have restored the system and still have the problem. Any ideas/advice?

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45.2K Posts

August 7th, 2017 12:00

When was  last time you replaced the motherboard battery?

What happens if you disconnect everything from the PC, except mouse, monitor and keyboard?

4 Posts

August 7th, 2017 15:00

Battery read 3.08 volts. Replaced and system now restarts. Thanks!

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