Unsolved
This post is more than 5 years old
2 Posts
0
2281
October 28th, 2017 15:00
Inspiron 3646 - After factory restore issues
I recently did a full recovery erasing everything. I keep getting weird messages about recovery failure and then finally this, which I can not get past! Please help me! How do I fix this? Can I download the recover tools on my laptop and burn to disc and run on the desktop? If so what are the steps?
Recovery
Your PC/Device needs to be repaired
The boot configuration data for your pc is missing or containing erros.
File: \EFI\Mircosoft\Boot\BCD
Error Code: 0xc000014c
No Events found!
RoHe
10 Elder
•
45.2K Posts
0
October 29th, 2017 18:00
What version of Windows, Home or Pro and if Win 10, what update, Creators Update or the new Fall Update. And why did you do the factory restore in the first place?
Reboot and immediately press F12. Look for the option to run Diagnostics and run the extended hard drive tests. Copy down the error message(s), if any...
You're probably going to need Windows recovery media. Assuming this is Win 10, you can download the ISO and create a bootable USB with the free tools from Microsoft, if you don't already have your own backup. www.microsoft.com/.../windows10
When you finish making the bootable USB stick, connect it to the PC first and then power on and immediately press F12. Look for the option to boot from the USB stick.
1) Boot from the Windows 10 USB
2) Choose the keyboard language, etc. then go to Repair your computer
3) Select TroubleShoot
4) Select Advanced Options
5) Select Command Prompt
6) Type chkdsk /f /r C: [where C is the drive letter of your boot drive]
When chkdsk has finished, use the following commands (at the command prompt) to rebuild BCD. Type them one at a time and press Enter after each. Wait until you get back to the prompt before entering the next command:
1) bootrec /scanos
2) bootrec /rebuildbcd
3) bootrec /fixmbr
4) bootrec /fixboot
When that's all done, reboot the PC normally from the hard drive.
Sure hope your files are backed up on external media, in case this doesn't work...
bnhanes
2 Posts
0
November 19th, 2017 12:00
okay, so I followed all of these steps and when I got to bootrec/ rebuildbcd it said:
Addinstallation to boot list Y N A
I took a guess and did Y and it said
Cannot create a file when that file already exists.
I went on with the next steps just to see what happened and on the bootrec /fixboot it said
Access is denited.
So what did I do wrong or should I do now?
RoHe
10 Elder
•
45.2K Posts
0
November 19th, 2017 14:00
Did you try answering that question "N" ?