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September 14th, 2017 19:00

Have T7500 with Win10x64 1703.. Update last night and now blacj screen

Hi,

This morning after this update to Win 10 1703 x64 2 computers had a black screen when starting.

Came to the blue Windows Logo then went black but with a moveable cursor.

I closed them down and restarted them. One has come up okay whilst the other is still the same.

This one is a Dell T7500 Precision Desktop.

I have unattached all USBs to it but still no go.

I have gone into Safe Mode and it is now doing a Start Repair?

If/when I get it up again how can I make sure all my drivers are okay?

Thanks

2 Intern

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136 Posts

September 15th, 2017 00:00

Now I am not sure how or why but it is back up and running.

This is what I did I rebooted 3 times to get the Safe Mode and 'Start Repair'. It 'Checked the Hard Drive' and 'Attempted Repair'.   I did this 3 times. But still no glee.

I decided to take off the 2 monitors and attached another.  I did this and it worked.

I then attached the 2 orig monitors and it is all okay, so I have no idea what happened.

I checked Event logs and not sure if they are related to the problem however they were the only Errors and Critical Errors.

WudFRD,  WudFSvc  and CldFLt.

I will now Google to see what they are.

No Events found!

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