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August 13th, 2017 17:00

"Event 0, Dell System Detect"

Hello all,

First, is it just me or is the Dell website a little difficult to navigate and sort of annoying? Having said that, I'm not here to trash Dell. I have been, overall, very happy with my Inspiron 3650; however, I have been plagued with some chronic Event Viewer warnings and errors. (As a side note- if there is a particular "group" or "forum" or whatever that discusses Event Viewer messages I would be grateful for that link). While most errors are Windows related, I do get one error which occurs every other day, "Event 0, Dell System Detect"--"The character '/' cannot be included in a name". See below for details.  While it doesn't seem to be causing any immediate problems (other than annoying me), I am concerned that it is affecting my ability to receive updates from Dell. 

Any thoughts would be appreciated! If this is the wrong forum to post this, please advise as well.

Thanks, P.

(Computer name and IP have been redacted)

Log Name:      Application
Source:        Dell System Detect
Date:          8/13/2017 5:25:53 PM
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      V*******a
Description:
System.Xml.XmlException The '/' character, hexadecimal value 0x2F, cannot be included in a name. System.Xml    at System.Xml.XmlDocument.CheckName(String name)<BR />   at System.Xml.XmlElement..ctor(XmlName name, Boolean empty, XmlDocument doc)<BR />   at System.Xml.XmlDocument.CreateElement(String prefix, String localName, String namespaceURI)<BR />   at System.Xml.XmlDocument.CreateElement(String name)<BR />   at eSupport.Common.Client.Core.LastUpdatedHelper.SetLastUpdatedValue(String type, String value) UpdateLastUpdatedConfig 1*******5
Event Xml:
schemas.microsoft.com/.../event">
 
   
    0
    2
    0
    0x80000000000000
   
    3483
    Application
    V*******a
   
 
 
    System.Xml.XmlException The '/' character, hexadecimal value 0x2F, cannot be included in a name. System.Xml    at System.Xml.XmlDocument.CheckName(String name)<BR />   at System.Xml.XmlElement..ctor(XmlName name, Boolean empty, XmlDocument doc)<BR />   at System.Xml.XmlDocument.CreateElement(String prefix, String localName, String namespaceURI)<BR />   at System.Xml.XmlDocument.CreateElement(String name)<BR />   at eSupport.Common.Client.Core.LastUpdatedHelper.SetLastUpdatedValue(String type, String value) UpdateLastUpdatedConfig 1*********5
 

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45.2K Posts

August 14th, 2017 13:00

Do you really need DSD? You can always check for updates yourself using your Service Tag at Dell's Support page for this model.

Do you have the latest version of DSD for your version of Windows, assuming you want to keep it? Even if you do, maybe you should uninstall it and reinstall it. Manually set a System Restore point first, just to be safe.

www.dell.com/.../dell-system-detect--overview-and-common-questions

And it seems like you're not alone:

en.community.dell.com/.../20007526

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