Unsolved
This post is more than 5 years old
1 Message
0
1814
December 6th, 2017 23:00
Error "DELL Wireless 1801 Bluetooth 4.0 LE has a driver problem"
Hi All,
I am running an XPS 8900 with Windows 10 and I constantly get the same error message - daily???
I have run through the 'Device Performance and Health' troubleshooter and restarted and nothing seems to help. Is there a fix to this problem or should I just disable the driver? My computer is accessing the internet wirelessly if this matters.
Thanks for any solutions :-)
No Events found!
robert p
4 Operator
•
9.4K Posts
0
December 7th, 2017 04:00
Hi litl_lil,
Thanks for posting.
Apologies that your computer is not working as expected.
Have you been able to uninstall and reinstall the wireless drivers? Have you updated the BIOS?
If that's not working for you, please perform a system's diagnostics by either pressing F12 at startup or by using the Dell Support Assist. Make a note of any errors encountered, and contact Tech Support. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm