Start a Conversation

Unsolved

This post is more than 5 years old

P

3454

August 28th, 2007 15:00

Dimension 9200 considered a XPS?

Since in Canada the XPS 410 is sold as a Dimension 9200, can I still call the XPS support line when needed?  ...or does the canadian badging reduce me to having to deal with first tier support?

5.8K Posts

August 29th, 2007 01:00

I don't know about Canada, but here (US) you definitely pay a premium for XPS and XPS support. Once it is called a dimension, you pay a lower price and get reduced support.

Here it is usually best to use email and chat rather than phone support. I have found it much more effective.

Peter
No Events found!

Top