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December 17th, 2007 14:00
Dimension 4550 won't power up
My Dimension 4550 has decided to power up no longer. The power supply is set to the appropriate voltage, and connecting to power cord causes the green LED next to the power cables on the motherboard to light up. No fan activity. Nevertheless, pressing the power button on the front panel of the machine doesn't do anything.
I read this (old) thread:
I tried removing the battery, but no difference. I cannot access the inside of the front panel where the power switch is to test that. Any suggestions on next troubleshooting steps?
Thanks!
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ziti49
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December 17th, 2007 18:00
shesagordie
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December 17th, 2007 18:00
ziti49
What is the reading of the power button LED, green, blinking green, solid amber?
What is the sequence of the diagnostic lights on the back panel of the case?
Bev.
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shesagordie
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December 17th, 2007 19:00
It would seem that the power supply has failed.
You can check the power supply, by unplugging the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 20-pin connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and if power supply fan and hard drive runs, then the PSU should be good.
Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.
Bev.
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ziti49
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December 17th, 2007 21:00
Message Edited by ziti49 on 12-17-2007 05:02 PM
Bobman101
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December 18th, 2007 07:00
shesagordie
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December 18th, 2007 14:00
The D-4550 can use most standard generic ATX power supplies, with either a 20-pin or 20+4-pin main motherboard connector and without on/off switch.
If you use a PSU with the switch, then you will have to modify the back panel of the case for it, by cutting a hole for the switch.
A D-4550 compatible power supply can be purchased from either Dell Spare Parts, or from here, for $39.
Bev.
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shesagordie
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December 18th, 2007 19:00
Sounds doable. :)
Bev.
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ziti49
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December 18th, 2007 19:00
ziti49
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December 21st, 2007 12:00
shesagordie
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December 21st, 2007 15:00
What is the reading of the four diagnostic lights on the back panel?
Bev.
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ziti49
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December 21st, 2007 17:00
shesagordie
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December 21st, 2007 19:00
As you have a know good power supply and the system still does not boot, remove power cord, hold power button in to discharge the residue power.
Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, then check that the front panel cable is connected to motherboard, with nothing else connected to the system, except the power cable, power the system on.
If you do not get any beep codes or no diagnostic lights on the front panel, then it would appear that motherboard has died.
Bev.
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ziti49
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December 21st, 2007 20:00
oceandrive
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January 12th, 2008 18:00
oceandrive
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January 29th, 2008 23:00