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6201
December 26th, 2017 17:00
Dell XPS 8500 how to enable wifi or wireless
I researched dell manual on the Dell XPS 8500 but it says nothing on how to turn on or enable wireless
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RoHe
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December 27th, 2017 12:00
What version of Windows?
Did your system come with a WiFi card installed?
You can go to Dell's Support page and put in your Service Tag (don't post it here!)
www.dell.com/.../configuration
Look at the Original Configuration list to see if a WiFi card was included. Copy the name/number if a WiFI card is listed, eg Dell Wireless 1703 or 1704, or Intel 2230. Once you know which WiFi card you have, make sure the driver is up-to-date by clicking Drivers and Downloads on the support page and downloading/installing the right driver for whichever WiFi card you have.
Assuming you have a WiFI card, you probably have to disconnect the Ethernet cable from the rear of the PC first. Then open the Windows Network and Sharing page to configure your WiFi network. You'll need the password for your WiFi router to create a secure connection to the PC.
You can go here for links to FAQs about setting up and connecting to a WiFi Network.
en.community.dell.com/.../19909081
RoHe
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December 28th, 2017 10:00
I meant if there's an Ethernet cable connected from the PC to a router/modem, the PC will typically offer you the Ethernet connection rather than WiFi.
Since Win 7 was installed, were all the drivers installed, in the correct order, starting with Chipset 9.3.0.1021 followed by USB3.0 eXtensible Host, video, audio, NIC, WiFi, etc?
Unless the chipset driver is installed first, other drivers may not install or may not work.
And obviously, you need to know what hardware you have, eg which video card, WiFi card etc. so you install the right drivers, and none of the drivers for hardware you don't have.
So start by making sure you have all the latest drivers first and see if the WiFi card gets recognized in Windows Device Manager before doing anything else. And make sure you select Win 7 from the OS list before downloading any drivers.
www.dell.com/.../drivers
erikk71
12 Posts
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December 28th, 2017 11:00
Windows 8 is what came installed on the computer
ieee488
4 Operator
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11.1K Posts
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December 28th, 2017 12:00
And that is only one answer.
What about the other question?
RoHe
10 Elder
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45.2K Posts
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December 28th, 2017 16:00
But that answer doesn't even address the first question. You said the PC came with Win 8 but the previous owner installed Win 7.
Win 8 and Win 7 use different drivers that have to be installed in the correct order after the OS is installed. They won't "carry over" from Win 8 to Win 7. So if the required Win 7 drivers weren't installed after Win 7 was loaded, it's just not going to work, period.
ieee488
4 Operator
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December 28th, 2017 16:00
I don't see mention of Windows 7? Did he edit his post?
speedstep
9 Legend
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47K Posts
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December 29th, 2017 06:00
The WIFI card is optional. There is no setting for on or off if the card is not there.
erikk71
12 Posts
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December 29th, 2017 10:00
The reason im using Windows 7 home 64 is the original hard drive in the computer died.
I called dell out of warranty and they sent me a usb then sent me dvd of windows 8
The problem is that they are not the correct recovery software in fact all they are is windows 8 install disc or thumb or dvd. I go through setup and im asked for windows key code windows 8 computers dont have windows sticker. $19.99 im being told by tech support its motherboard problem but the computer runs windows 7 just fine. Never buy a recovery disc from for windows 8 or windows 10 they dont work
ieee488
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December 29th, 2017 10:00
I totally confused by what you wrote.
If the PC originally came with Windows 8, then the Windows 8 will activate automatically.
speedstep
9 Legend
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47K Posts
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December 29th, 2017 11:00
WINDOWS 8.0 bios key will not install when they send an 8.1 recovery media. You have to enter a generic key and then activate later while online. You do this by running showkey plus and entering the Key in the Change product key screen for activation.
https://github.com/Superfly-Inc/ShowKeyPlus/releases/tag/ShowkeyPlus
These keys can only install Windows. It's not possible to activate it unless you enter an original key purchased from Microsoft. Here they come...
XKY4K-2NRWR-8F6P2-448RF-CRYQH (Windows 8 Pro)
RR3BN-3YY9P-9D7FC-7J4YF-QGJXW (Windows 8 Pro with Media Center)
FB4WR-32NVD-4RW79-XQFWH-CYQG3 (Windows 8 [Home])
XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB (Windows 8.1 Pro)
GBFNG-2X3TC-8R27F-RMKYB-JK7QT (Windows 8.1 Pro with Media Center)
334NH-RXG76-64THK-C7CKG-D3VPT (Windows 8.1 [Home])
VK7JG-NPHTM-C97JM-9MPGT-3V66T (Windows 10 Pro)
YTMG3-N6DKC-DKB77-7M9GH-8HVX7 (Windows 10 Home - multi)
BT79Q-G7N6G-PGBYW-4YWX6-6F4BT (Windows 10 Home - single)
RoHe
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45.2K Posts
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December 29th, 2017 11:00
Regardless of what OS is running on this PC now, if the correct drivers weren't installed along with the OS, then the WiFi card is not going to work. Right now it's running Win 7 so it needs all the Win 7 drivers, including WiFi.
(The OP told me via PM there is a WiFi card, but didn't say which WiFi card, and Dell offered several different ones in this PC model.)
(Re)installing Win 8 is an entirely different discussion for another time...
ieee488
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December 29th, 2017 12:00
Important information only given in PM is absolutely STUPID.
RoHe
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December 29th, 2017 15:00
That's why I responded to the OP's PM saying he should continue the discussion here, not via PM. And I posted my response to that PM here... :emotion-5:
ieee488
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December 30th, 2017 06:00
But I or anybody else did not know what was in that PM and that is apparently where he mentioned Windows 7.
And now he has spammed again with the same question in a new thread.
RoHe
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45.2K Posts
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December 30th, 2017 14:00
I have no control over what peeps send to me in PMs, so they have to repeat that info in their thread, if they want to get help from everyone here, as I told him to do. So don't take it out on me... :emotion-5: