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May 12th, 2017 01:00

DELL T5500 stucked on POST s14 step

Good morning,

I took a DELL T5500 from my company which was going to trash it. It is a Xeon x5650 with 12 Gb RAM and Nvidia Quadro FX4800.

After I brought it at home I cleaned it blowing and vacuuming it. When ready, I connected everything and switched it on and it runs. The problem is it got stucked at step POST S14 with led 1-3 in green. As I saw on the manual this problem is related with routine video sequence, I've done following tests

* using Nvidia Quadro FX4800 (DVI and DP to DVI converter as the dell monitor doesn't have DP)

* using Nvidia NVS 420 

* using Nivida GT220 (DVI and VGA with DELL monitor, HDMI with Benq monitor)

* Flashing CMOS

* Changing Bios battery

But I got no results except once when Windows started to load for some seconds before it stops suddenly...

Thanks a lot in advance. I would like to use this server as I think, although it's old, it stills quite powerful nowadays.

4 Posts

May 15th, 2017 06:00

I found the solution by myself after all.

I saw a Motherboard's small fan was not spinning when I start the computer. I had to dismount all the components, extract the MB and remove the small fan pulling. I openend it and it had such a big ball of dust which avoids spinning.

I mounted everything again and the PC started with no problem.

4 Posts

May 12th, 2017 05:00

Just one thing more, when DELL logo appears during startup, I don't have the option F2 to access bios, only F12.

When I press F12 for boot options and mark system configuration, it gets stucked with the same light colors code, 1-2-3 in green.

Thanks.

9 Legend

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47K Posts

May 12th, 2017 05:00

You cant have 2 different cards with a QUADRO and Geforce in the bus.  You can ONLY Have 2 matching cards.

 

4 Posts

May 12th, 2017 05:00

Thanks for your reply SpeedStep.

I know I only can have 1 graphic card at a time except QUADRO of Geforce. What I meant is I tested all of those cards by separate, only one connected each time.

Thanks a lot.

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