Start a Conversation

Unsolved

This post is more than 5 years old

P

4870

September 20th, 2017 08:00

dell 790 no sound

I recently had some service performed and all seemed excellent until I tried to use my Amazon Music and found that I had no sound, either from my speakers (plugged into back) or my headset (plugged into front).  I updated the sound driver and it indicates all is good.  

When I play music, the volume indicates that things are playing, going up and down with the music, but there is nothing coming out of the speakers or when I plug in the headset.

Since I run the driver updates multiple times, and everything else appears to be correct, I'm at a loss as to what is causing this.  Any ideas?

Frank

9 Legend

 • 

47K Posts

September 20th, 2017 10:00

Reinstall DOTNET 2.0  3.5 and then reinstall the OEM Audio Driver.

This is a typical windows 10 problem.

Amazon Music Uses Flash Version 27.0.0.130 and Silverlight 5.1

https://www.microsoft.com/silverlight/

 

http://get.adobe.com/flashplayer/

I DO NOT RECOMMEND the Optional Mcafee Junk.

Uncheck those boxes before installing

 

Download
Realtek ALC269 High Definition Audio Driver
This package provides the Realtek ALC269 High Definition Audio Driver and is supported on Precision T1600 and OptiPlex 790/990 that are running the following Windows Operating Systems: XP, Vista and Windows 7.More details
No Events found!

Top