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16907
October 16th, 2017 02:00
Can't Find Your Camera
I have an Inspiron 24-5459 operating on Windows 10 1703 fully updated. I have a problem when trying to use my built in camera. The Camera App and Skype will both briefly find the camera and then lose it with a flickering set of screens that eventually stabilise to say "Can't Find Your Camera". It gives an error code of 0xA00f4243 (0xC00D3704). I have searched on the web and found many answers suggesting I reset the Camera App (Done), make sure I allow the camera to access all Apps (Done) and few suggesting that I edit the registry (NOT Done as not confident to do so). Those I have tried have not solved the problem. Does anyone have any ideas to solve the problem?
Thanks, Nick
speedstep
9 Legend
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47K Posts
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October 16th, 2017 09:00
Dell didn't write the APP microsoft is the one that supports this or not.
Dell also doesn't support Skype thats Microsoft as well.
http://windows.microsoft.com/en-us/windows-10/fix-windows-camera-app-problems-with-pc-cameras
nickbald
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October 16th, 2017 10:00
Thanks for the suggestion and link. I followed the Microsoft instructions on uninstalling the driver and reinstalling it. The Camera now works.