Start a Conversation

Unsolved

This post is more than 5 years old

O

7988

May 9th, 2005 20:00

Bad video card and nonworking keyboard

My 2300 has a black screen. I bought a new MX4000 because of the price. I read it is compatible. It suddenly went black and it has never had anything on the screen so I can't download the drivers in the instructions. What am I supposed to do if I can't see anything???

My keyboard is not responding (no lights or action). Please help!!!!! What is going on.

May 9th, 2005 20:00

The video card is an nVIDIA GeForce MX4000. Is this an addition to the video card that is supposed to be working?

I have never had so much difficulty finding out how to fix something. I really could use the help, because I have wasted so much time.

194 Posts

May 9th, 2005 21:00

I understood it as turning on and having blank screen and no keyboard response.  Oh well, glad I stated I was not an expert, just trying to give the man something to try.

194 Posts

May 9th, 2005 21:00

I am no expert, did you try booting in safe mode?

2 Intern

 • 

1.3K Posts

May 9th, 2005 21:00

HE SAID IT WON'T TURN ON.

Take out the MX4000 and see if it boots and look at the status lights on back.

May 9th, 2005 22:00

Raven, yes you are correct. I cannot get anything on my screen at all with or without new card. You are the expert; you understand the regular guy.

Thank you!

194 Posts

May 10th, 2005 00:00

So you put this new video card in and briefly had something on the screen at one time and it went blank......Sounds like you did not install any new drivers.....Sounds like you attempted to re-install your old card and give it a try with same results?  I wonder if you have a seperate monitor to try?  Seems odd to loose it with both cards (one that was previously working and you never got to the point to install new drivers).  I will dig real deep and say check to make sure you have power to the monitor?  As I said, I am no expert on the technical issues but maybe something simple is amiss here.:)  If anyone else has any suggestions out there please jump in! Are you seeing the system attempt to boot or anything going on?  If nothing is attempting to go I would look at the power supply?

Message Edited by THE RAVEN on 05-09-2005 08:52 PM

May 10th, 2005 01:00

I believe the old video card went out, as I had a black screen on boot or it died the time before and I just did not pay much attention to the sequence of events. Anyway, I have not been able to get anything but a black screen and my keyboard does not function. I found this on the board...http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=33887... I am hoping this will solve my problem, but I have to download it from another computer to a floppy.

Do you think this will solve my problem?

Thanks, Raven. I really appreciate it.

2 Intern

 • 

1.3K Posts

May 10th, 2005 01:00

i have a question? what is the code of the status lights on the back of pc tell the code from light a to d

194 Posts

May 10th, 2005 01:00

Also take HTTs advice on the status lights, you should find info on them in your manual or this site, possibly he knows how to interpret them for you.  

2 Intern

 • 

1.3K Posts

May 10th, 2005 01:00

I have an old l800r manual that has the light codes in it. y=yellow/orange,g=green,o=off

oooo=power up default
yyyy=system recieving power, bios not booting.
yyyg=recovery mode from bios failure
yygy=CPU failed bios test.
yygg=memory failed to sized or enabled
ygyy=PCI bus failure
ygyg=Video card did not initialize
yggy= IDE bus failure
yggg= USB device failure
gggy= other failure
gggg= system started , bios gave control to OS

These codes are from light A-D
No Events found!

Top