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990
November 7th, 2017 18:00
X51r3 lights not detected in AlienFX software
Exactly as title says, lights on front and side panel light up, but cannot change the color or have any control over them.
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Alienware-Eimy
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4.4K Posts
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November 8th, 2017 08:00
Hi nintendont,
Try the AlienFX Tester here and let me know if it works:
Alienware: Test lights with AlienFX Tester - YouTube
nintendont
3 Posts
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November 8th, 2017 17:00
Thanks for the help, unfortunately it says "an administrator has blocked you from running this app..." I am the administrator and there is no other log on for this PC
Edit: I was able to get it working, but I get the error "It seems there is some problem with the AlienFX board."
Alienware-Eimy
3 Apprentice
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4.4K Posts
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November 9th, 2017 10:00
If you're getting that message that means that the motherboard needs to be replaced, otherwise the colors will not work. If the system is still in warranty, you can send me a private message with the service tag so I can assist you further.