WHY IS MY MSI GTX 1070 CRASHING MY ALIENWARE AURORA R4

Hi RatsoRizzo‌,

The PSU is ok. That should not be the problem. Trying different video drivers could help, older versions and specific drivers from the manufacturer of the card. If that doesn't do it, the card could either be facing compatibility issues, or be broken from factory.

I rma'd the card back to the supplier who tested it and found it to be in perfect working order.... so its on its way back to me as we speak. i did another stress test with occt and seen this result on the psu 12v range....should i be worried if my psu is near these types of voltage under stress test

see below

Did this occur in merely one specific application? Or did you try different games? And what did your Bluescreen tell you is the error (in case you got one)

Nope not overclocked... once the 1070 arrives ill put it back in and see where I go from there... iv'e also ordered a refurbished psu... ill test that when I receive it next week as well and post back results...

1st world problems man.... thanks for the all replies as well... much appreciated

If anyone else has any advice please post away

cheers

Ah apologies I should have stated that these results are with my old gpu.. I had rma'd the gtx 1070 back to the supplier who tested it and said it was working perfectly... so its on its way back to me now. i dread to think of the readings when I do get it back. Its so strange really... I do imagine that the 1070's power consumption will be more but ive had my gtx 770 in since I sent the 1070 back and haven't experienced one crash since. You would imagine if it is a faulty psu I would be experiencing crashes no matter what card I have in. 

This result was when i used the OCCT Stress test... i can get readings of 14.96 v when i'm not doing to much other than browsing. I'm just not sure if these are safe levels... I cant find much on the internet regarding this. What i have found is people bouncing around the 12v readings which would show i'm well above that.

The crashes have had no information other than me hard rebooting the pc 

What results did you get with your old GPU in contrast to this one?

1070 is rather using less energy than 770 does. The diagram you posted seems to be the CPU related one? I'm not used to OCCT, I merely had one 570 killing my PSU once. But in that case my whole system just shut down while playing crysis and did not hang up or something.
I dont think your PSU is faulty or too weak, 825W are more than enough for your system, even 550W would do. Is your 1070 overclocked by default or something? 

I have a MSI GTX-1070 Gaming-X (very similar) in my Aurora-R1 (with 875w PS) ... it works perfectly (never a crash). I play a lot of games on this box, but I think Fallout-4 and Far-Cry-3 push machine the hardest. 

Recommended NVIDIA graphics cards for Alienware Aurora R1 (2009 model) 

1. Do you have both separate PCIe-Power-Cables attached to card?

2. What nvidia.com driver are you running?

3. Do you have MSI Gaming App installed?

4. Try setting to "Silent Mode" (that should be non-OC or at 1070-GPU's stock-clocks)

5. Try setting "Zero-Frozr" OFF (fan runs always at some speed)

6. FYI, I don't have Nvidia Gaming Experience, AfterBurner, or Live-Update installed.

Hey Telsa1856,

in answer to your questions :

1 yes

2 i know its old but just trying to find a stable driver as anything new still crashes its 382.05

3 I did have but when I factory reset I only loaded bare minimum back on to the pc

4 5 6 don't apply for now as I dont have them installed.

I received the card back today and have had it in for the last 3 hrs and no crashes although I only played overwatch for 45 mins

I'm sure a crash is not to far away as i would never be that lucky.

should I try the newest driver again and then the msi app?

regards

2. I just so happen to be running v382.05

3. I suggest you install it. Without the other stuff installed, IIRC ... it's the only way to set clock-speed and fan profile. But other than that, I like to keep it lean also.

If it crashes again, check Reliability Monitor report.

Well i just received my new PSU and guess what!!! the voltage is just as high....what am I missing here... why is the voltage so high on my 12v range with a brand new PSU.

1070 is back in so lets just see if there's any crashes

Props for using OCCT (I love that for testing and stress-testing).

On various machines, sometimes I see voltages not report correctly. Sometimes it's the PS, but sometimes it's just a software glitch in that (third-party?) module he uses as it relates to a machine's particular motherboard and/or chipset. I think most of that is read from VRM on MB (usually around CPU).

I keep all my computerized machines (including Home Theater stuff) behind a good UPS (like APC). I test PC Power-Supply voltages with a $20 Digital PC Power Supply Tester. If it passes, I usually declare it "good". It also helps if PS is "over-sized" and even at Max utilization ... the PS is NEVER loaded over 50-60%. It runs cooler and PS voltages are more stable at 50% utilization.