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ER

1214

September 30th, 2017 12:00

Tracking number issues?

I was supposed to receive an updated tracking number 2 days ago (as per 2 chats with Dell support) and it is still invalid. I paid for expedited shipping and the billing address on my invoice was different than the one I provided. I am concerned that my new 15R3 will end up in a different state. Is there a way to obtain an updated tracking number? The estimated delivery window ends on Monday and there is still no tracking information...

3 Apprentice

 • 

4.4K Posts

October 2nd, 2017 09:00

Hi ‌,

This is tech-support, but send me a private message with the order number so I can try to contact the people in charge. 

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