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June 15th, 2017 20:00

so how can i send pm to alienware moderator?

i know it would be bit weird or stupid question, i don't really know well about this forum system.

i have an issue with installing oc control, recently purchased aurora r6.
basically i got notification from the software stating that the system is not compatible with current software version.
i left a question on the forum here and moderator saw my thread and left a message that he needed to have my service tag number via pm to resolve an issue..

the problem is apparently he needed to follow me first, and then i am able to send him pm.

which he didn't.. so i started to follow him, but still i can't pm him.

i replied on his answer but he still hasn't contacted me or answered on my reply.

is there anyway i can directly contact tech support via email? or something else.

June 16th, 2017 02:00

yes. one of the Flows on this Board. usually they Follow you before they request the Service Tag via PM, but sometimes they forget to click on the Follow Button. i'm sure they will see this Thread and fix the Problem as soon as they can.

it's not just that. everytime i post an external Link it needs to be approved by Mods. i could ask a Mod but i have only two of them on my Follower list and i don't want to bother the same People over and over again.

June 16th, 2017 11:00

See? Told Ya.

you can delete this Thread now.

thanks Eimy.

4 Operator

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4.4K Posts

June 16th, 2017 11:00

Hi ‌,

You can send me a PM now. 

June 16th, 2017 19:00

thank you very much.

well, i'm gonna keep the thread as it is so new comer like me can get some help

or understand the forum's system better..:)

thanks good weekend

1 Rookie

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53 Posts

June 17th, 2017 14:00

It's not a stupid question, it's a verry good question!

I wanted to ask a moderator how I can get my custom avatar approved. But I thought it would be awkward to make a topic just to ask this, so I wanted to send one of them a PM, but I couldn't figure out how. But I thought it would be awkward to make a topic just to ask ...

A vicious circle.

This whole follow, like and # thing is new to me, the closest I get to Social Media is when I open my Steam friendlist. No forum for old men I think 

June 17th, 2017 15:00

you are right Guys. i remember my Reaction when Tesla1856 told me about it. i couldn't believe it. i also freaked out in one of the older Threads because of the whole Link Approval Stuff. too bad i don't remember where it was. ended up being somewhat funny.

3 Posts

June 18th, 2017 16:00

Hey  I am having several issues with my Alienware and installing the software. Somewhere along the line something got corrupt and I too need an image to fix it. The problem is I need it ASAP because it is also my Work PC and I need it for work. 

Can you send me a PM because I don't seem to be able to send you a PM. 

thanks, 

4 Operator

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4.4K Posts

June 19th, 2017 10:00

Hi ‌,

You can send me a PM with you service tag now.

4 Operator

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4.4K Posts

June 19th, 2017 10:00

Every user input and question is important and can be very useful to others. As you can see here on the main page there are two main areas on this site: Alienware Forum and Community Help.

Here we are on the Alienware Forum and there is also this other area: the "Community Help area" where you can ask and find all types of content related to the use of the forum or the platform itself. So, if you have questions on how to use many of the new options on this platform, there you will find lots of information.

July 3rd, 2017 23:00

Alienware-Eimy how do i message you it wont give me the option as i dont have you as friend, i need advice for alienware 17 R4 2017

4 Operator

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4.4K Posts

July 7th, 2017 10:00

You can send me a PM now.

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