Primary surface test failure

Hi Andy718‌,

Yes, most of the times this is a false positive. Even more when you are not having any performance problems and you simply run the test to check the system in general.

But you can send me a private message with the service tag so I can review your case. 

1. It keeps telling me i am failing the primary surface test.

2. I don't notice any issues while playing games

 

3. interestingly, I have talked to alienware support about this and they have set me up to replace the motherboard.

4. I recently have been doing my own research and some people have been saying, that its a "false positive".

1. Likely a false-positive. I think machine is fine.

2. Also points to false-positive.

3. I would not at this point. Doesn't sound like anything is broken.

4. Correct.