Unsolved
This post is more than 5 years old
2 Posts
0
761
November 30th, 2017 04:00
Possible motherboard failure M15X R2
Having issues charging my laptop, so I've run through the various steps advised here - Alienware Laptop Battery Issues | Dell UK. Under BIOS, the charger isn't being recognised, even though it is the one that was sold with the laptop. Other chargers are not being recognizedm so I understand this might be a motherboard failure. Is there any test I can run to confirm this?
No Events found!
Alienware-Eimy
3 Apprentice
•
4.4K Posts
0
November 30th, 2017 11:00
Hi ,
Are you talking about the AW M15X R1 (there's no R2) or the Echo AW15R2?
Geez1
2 Posts
0
December 1st, 2017 02:00
Echo AW15R2
Alienware-Eimy
3 Apprentice
•
4.4K Posts
0
December 1st, 2017 11:00
Ok, so make sure the BIOS is up to date.
But if the system is not working with other chargers, that mean that you'll need to replace the DC Jack In cable or the motherboard.