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December 1st, 2017 08:00

Non-SSD Drive intermittent functionality

Hello. I received my Alienware 17 R4 back in August.  Everything seemed fine except the second standard hard drive was not initialized.  Disk manager-->format g2g.  Few days later this new D drive stopped showing up at all.  Opened the case and found the sata cable had a poor connection into the motherboard.  Reseated and problem went away for a bit.  The drive still fails to be recognized a rather high percentage of boots. ~10%  Everytime I have to go back in and wiggle that cable.  Has anyone else seen this?

3 Apprentice

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4.4K Posts

December 4th, 2017 10:00

Hi ‌,

Is this a 3rd party SSD? Our SSDs are M2 and they wont use any cables.

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