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December 3rd, 2017 20:00
new W10 install hangs at logo
system: A51 R3 Threadripper
For me, installing Windows on Dell systems has always been a major PITA . It's never been straight forward but I usually find a way myself...kinda stuck right now.
SATA SSD was detected but cannot boot.
changed to legacy boot, W10 install hangs at the blue logo
I installed the OS in another PC and boots up just fine, so I know it's not a corrupted install or bad SSD
stuck it back into the original system
made sure secure boot is off, and the security settings are all turned off
SATA is greyed out in AHCI mode
turned off OC mode
now it sticks at W10 saying preparing auto repair
also, user manual/service manual doesn't tell me which DIMM slots to install dual-channel mem...fail. I don't think it's the issue because I see it's detected in slots 2 and 4 (I'm trying 1 and 3...still same issue).
moarcoars
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December 5th, 2017 16:00
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Cass-Ole
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December 5th, 2017 18:00
I hate Windows 10 issues, but regardless I'm out of time so I'll tackle what I can here. If it initially installed in UEFI the Bios can't be set to Legacy & work, AHCI should be on, I understand that initially installing when set to RAID is possible but I always use AHCI, try RAID, see if it boots ... if not, wait out help from others
Phillip is a Dell sub-forum member & composed this Install Guide if you need it > http://dellwindowsreinstallationguide.com/ > the community also has a Windows sub-forum with Rep help Software & Operating Systems
Dual-Channel. Often the securing tabs are color coded, and as you saw there's no Guide in the manual. I do know that MSI boards (with 8 slots), they like them in the two outside slots 1st, then work your way inwards, which explains why 2/4 seem OK. I myself prefer the 1/3 slots, which also seems to have a rational basis for being pairs. 1/3 or 2/4 'look & sound right'. When in 2/4, Try CPU-Z, under memory, see if it says dual channel
Check the printed text on your motherboard to confirm they match the diagram above (it will or won't), it may have a note even that says 'start here', but may not (of course, when I say 2/4 1/3 I'm going by the photo, not the text on your mthrbrd). I'd post on Twitter & ask which slots are right, you'll probably get an answer, try AlienBook also, in public or send a PM
https://twitter.com/aw_umar?lang=en
https://twitter.com/AlienwareTech?lang=en
https://www.facebook.com/Alienware/
Post on Alientube, may get an answer / may not https://www.youtube.com/watch?v=F5MCks1njPk
moarcoars
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December 7th, 2017 10:00
Hi Cass,
The SSD is a MBR and the OS was installed in legacy mode.
Regardless of what the OS installed as, the USB with the install files should have booted up fine.
but both it and the SSD hangs at the logo.
AHCI is greyed out, I can't change it to RAID egven if i wanted to.
THe few times I have tried updating bios on other systems, it's never been the solution so I won't bother looking into that unless I have exhausted all other suggestions.
Cass-Ole
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December 7th, 2017 11:00
Mr Yip, can u help this man out
Seems to me, secure boot must be turned off, legacy support enabled, you might use the Bios jumper to clear settings back to default or remove the coin-cell battery for 2minutes, then check AHCI for greyed out. I'm sure it's a simple fix but the solution escapes me when it shouldn't. A jeopardy question I know but can't spit it out. When someone explains the fix --> 'ah but of course'. Hang tight
moarcoars
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December 19th, 2017 00:00
updated BIOS, no avail
finally decided to stuck a NVMe SSD and turn UEFI back, BOOM. success.
pointless for me because I want to boot from Sata
very disappointing limitation..?