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November 8th, 2017 17:00
Multiple BSOD, Multiple errors
Since before my warranty expired I've been having a problem with my R5. It keeps blue screening and dying on me. A tech came out and replaced the Ram which he said would fix it, but it has not. I've since gotten multiple BSoD, and each time I am getting a completely different error. The last ten shown have been:
Critical Structure Corruption
Memory Management
Cache Manager
KMode Exception not handled
Bad Pool Caller
Critical Structure Corruption
Memory Management
System Service Exception
Bad Pool Holder
Kernal Security Check Failure
These have occurred with the computer freshly started up and nothing open, with games open, with Chrome open, and with multiple things open. As far as I can tell there's no pattern. The computer is also stuck wanting to update every single time I boot up. It goes to a green screen and says it's updating, claims to be done updating, and starts. Then it does the same thing next time I start it up.
I really need help here as I've run out of ideas. I took it in to get it looked at but they did nothing.
Tesla1856
8 Wizard
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17K Posts
0
November 9th, 2017 10:00
Make hardware config as simple as possible to try to find something that is stable.
Connect good UPS (like APC) to remove power-problems from equation.
Create www.MemTest86.com and try to get 2 full passes with ZERO ERRORS.
Nuke-and-Pave (reset OS and minimal software build-up) See:
Alienware-Eimy
3 Apprentice
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4.4K Posts
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November 9th, 2017 10:00
Hi ponypaw,
You can try a Window reset or check what exactly is causing the bluescreen. You can use an app named BlueScreenView for this.
BlueScreenView doesn't require any installation process or additional dll files. In order to start using it, simply run the executable file - BlueScreenView.exe
After running BlueScreenView, it automatically scans your MiniDump folder and display all crash details in the upper pane.
Here is the link for the download: http://www.nirsoft.net/utils/bluescreenview.zip