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October 31st, 2017 11:00
Keyboard error
My keyboard error some keys, any solutions? Letter “C” “,” “DELETE” are not working lately. Pls let me know if any solution. Thank you!
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Alienware-Eimy
3 Apprentice
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4.4K Posts
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October 31st, 2017 12:00
Hi ,
Make sure the BIOS is up to date.
Also, you can try with an external KB to see if the keys will work on the external or not, this way we can see if this is related to software or hardware.
speedstep
9 Legend
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47K Posts
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November 1st, 2017 11:00
On laptops this is almost always requiring a physical keyboard replacement.