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Demiurga
6 Posts
0
1504
July 13th, 2017 03:00
helloI checked for driver update and on recommended available this two: chipset - intel HECI (ME) driverBIOS - s1.1.17_k1.1.16
I instal this twice already, but anyway they are showing off the recommended. where is problem?
Thanks
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Alienware-Eimy
4 Operator
•
4.4K Posts
July 13th, 2017 11:00
Hi ,
Are you running the driver update check with the Support Assist app?
July 14th, 2017 01:00
yes, but also check with DellSystemDetectLauncher and there the same, aiwalible bios update, but I already instal this twice
1
July 14th, 2017 12:00
This is a Support Assist application error, it has already been escalated and we are waiting for a solution. So don't worry!
July 15th, 2017 01:00
Ok. Thanks:)
nate__v
1 Message
September 26th, 2017 17:00
so is it possible to play desktop games without the chipset update or do we have to wait till the issue is resolved?
September 29th, 2017 08:00
Hi nate__v,
It is not that the driver does not install, is that the system will keep on asking for the installation when it is already installed.
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Alienware-Eimy
4 Operator
•
4.4K Posts
0
July 13th, 2017 11:00
Hi ,
Are you running the driver update check with the Support Assist app?
Demiurga
6 Posts
0
July 14th, 2017 01:00
yes, but also check with DellSystemDetectLauncher and there the same, aiwalible bios update, but I already instal this twice
Alienware-Eimy
4 Operator
•
4.4K Posts
1
July 14th, 2017 12:00
This is a Support Assist application error, it has already been escalated and we are waiting for a solution. So don't worry!
Demiurga
6 Posts
0
July 15th, 2017 01:00
Ok. Thanks:)
nate__v
1 Message
0
September 26th, 2017 17:00
so is it possible to play desktop games without the chipset update or do we have to wait till the issue is resolved?
Alienware-Eimy
4 Operator
•
4.4K Posts
0
September 29th, 2017 08:00
Hi nate__v,
It is not that the driver does not install, is that the system will keep on asking for the installation when it is already installed.