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2 Intern
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209 Posts
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3025
October 12th, 2016 18:00
command center fx
Today I reinstalled win10, just like yesterday. I thought I was up and running until I tried to open Fx.
It crashes the command center. I am reasonably sure I did this exactly the same. What could be the matter? I can remember seeing previous posts about cc but right now I don not see them.
area 51 r2
i7 5930k 3.5 ghz/s
2x titan 10xxxx
roccatt mouse
roccatt iskuFx keyboard (alien fx OFF)
win 10 'pro'
No Events found!
dbrewster
2 Intern
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209 Posts
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October 13th, 2016 14:00
It could have been my fault.. I was reading about the uninstall at forums, and manually removing it itcluding regedit, etc. I believe this is what corrupted the software.
www.dell.com/.../en
there were still remnants of my RoccattFX integration software in program files,and registry. so I had to delete them.
dbrewster
2 Intern
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209 Posts
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October 12th, 2016 20:00
Application: CommandCenter.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at AlienLabs.AlienFX.Communication.Generic.Classes.AlienFXCapableDeviceClass.InitDevice(System.String, System.String)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceRepositoryClass.GetDeviceFor(AlienLabs.AlienFX.DeviceDiscovery.AlienFXDeviceSetupInfo)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.DiscoverDeviceFor(AlienLabs.AlienFX.DeviceDiscovery.AlienFXDeviceSetupInfo)
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.DiscoverDevicesFor(System.Collections.Generic.List`1 )
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.DiscoverDevices()
at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.get_AllDevices()
at AlienLabs.AlienFX.Tools.Classes.AlienFXDeviceRepositoryClass.get_AllDevices()
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.deviceRepositoryDevicesChanged()
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClassFactory.New(AlienLabs.AlienFX.Tools.AlienFXDeviceRepository)
at LightFX.LightFXController..ctor(Boolean, Boolean)
at AlienLabs.AlienFX.Editor.Classes.Controllers.RealTimePreviewManagerClass..ctor()
at AlienLabs.AlienFX.Editor.Classes.Presenters.AlienFXEditorPresenterClass..ctor(AlienLabs.AlienFX.Editor.Controls.EditorCustomControl)
at AlienLabs.AlienFX.Editor.Controls.EditorCustomControl.initPresenters()
at AlienLabs.AlienFX.Editor.Controls.EditorCustomControl.initialize()
Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.RuntimeType.CreateInstanceImpl(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[], System.Threading.StackCrawlMark ByRef)
at System.Activator.CreateInstance(System.Type, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])
at System.Activator.CreateInstance(System.Type, System.Object[])
at AlienLabs.CC_PlugIn.CommandCenterPlugIn.LoadView()
at AlienLabs.CC_PlugIn.CommandCenterPlugIn.LoadView(AlienLabs.CC_PlugIn.IDataContext)
at AlienLabs.CommandCenter.Domain.CommandCenterManager.LoadPlugInView(AlienLabs.CC_PlugIn.ICommandCenterPlugIn)
at AlienLabs.CommandCenter.Domain.CommandCenterManager.LaunchApplication(AlienLabs.CC_PlugIn.ICommandCenterPlugIn, AlienLabs.CommandCenter.Domain.ApplicationContainer)
at AlienLabs.CommandCenter.Main.activatePlugin(AlienLabs.CC_PlugIn.ICommandCenterPlugIn)
at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.Controls.ListBox.OnSelectionChanged(System.Windows.Controls.SelectionChangedEventArgs)
at System.Windows.Controls.Primitives.Selector+SelectionChanger.End()
at System.Windows.Controls.Primitives.Selector.SetSelectedHelper(System.Object, System.Windows.FrameworkElement, Boolean)
at System.Windows.Controls.Primitives.Selector.NotifyIsSelectedChanged(System.Windows.FrameworkElement, Boolean, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.Controls.ListBoxItem.OnSelected(System.Windows.RoutedEventArgs)
at System.Windows.Controls.ListBoxItem.OnIsSelectedChanged(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.FrameworkElement.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean, System.Windows.OperationType)
at System.Windows.DependencyObject.SetValueCommon(System.Windows.DependencyProperty, System.Object, System.Windows.PropertyMetadata, Boolean, Boolean, System.Windows.OperationType, Boolean)
at System.Windows.DependencyObject.SetCurrentValueInternal(System.Windows.DependencyProperty, System.Object)
at System.Windows.Controls.ListBox.NotifyListItemClicked(System.Windows.Controls.ListBoxItem, System.Windows.Input.MouseButton)
at System.Windows.Controls.ListBoxItem.HandleMouseButtonDown(System.Windows.Input.MouseButton)
at System.Windows.Controls.ListBoxItem.OnMouseLeftButtonDown(System.Windows.Input.MouseButtonEventArgs)
at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent)
at System.Windows.UIElement.OnMouseDownThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at AlienLabs.CommandCenter.CommandCenterApp.Main()
Is this fighting with my mouse ?
dbrewster
2 Intern
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209 Posts
0
October 12th, 2016 20:00
Faulting application name: CommandCenter.exe, version: 4.0.59.0, time stamp: 0x5745cffa
Faulting module name: KERNELBASE.dll, version: 10.0.14393.0, time stamp: 0x57899809
Exception code: 0xe0434352
right?
dbrewster
2 Intern
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209 Posts
0
October 12th, 2016 20:00
Application: AlienwareAlienFXController.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Faulting application name: AlienwareAlienFXController.exe, version: 4.0.59.0, time stamp: 0x5745d011
Faulting module name: HID.DLL, version: 10.0.14393.0, time stamp: 0x578990e3
Exception code: 0xc0000005
Fault offset: 0x000016cb
Faulting process id: 0x1d88
Faulting application start time: 0x01d224e9a90c90e1
Faulting application path: C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
Faulting module path: C:\Windows\SYSTEM32\HID.DLL
Report Id: 4d767c48-ca3f-4423-8889-481bc436beb8
Faulting package full name:
Faulting package-relative application ID:
dbrewster
2 Intern
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209 Posts
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October 12th, 2016 21:00
I uninstalled my ROCCATT peripherals, CC still crashes when select FX. The lights are blue.. AnyOne know where to set the default schem? (colors eyc are listed in the app folder... but IDK where the default
scheme is chosen)
Tesla1856
8 Wizard
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17K Posts
0
October 12th, 2016 23:00
Tesla1856
8 Wizard
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17K Posts
1
October 12th, 2016 23:00
Uninstall it and all parts.
Reboot.
Install proper AW-CC version. It should prompt you if required Dot Net is missing.
After install finishes, reboot, then Test.
Never let it update itself.
If building-up a clean-install of Windows from scratch, AW-CC should be one of the LAST driver suites you install.
dbrewster
2 Intern
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209 Posts
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October 13th, 2016 02:00
First install I got the prompt for .net (2.0?) then mire.net. but on the subsequent installs (3) there was no More .net prompts. Ill do it over again tomorrow.
dbrewster
2 Intern
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209 Posts
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October 13th, 2016 12:00
Well what a mess! I uninstalled CC, though it is still in Programs and Features. restat and download the driver from dell support. But the CC will not uninstall or reinstall, ("program must be installed to use this feature" "program must be uninstalled to use this feature"). So no go huh.
dbrewster
2 Intern
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209 Posts
1
October 13th, 2016 13:00
Got It ! followed up the UnInstall with a resore to restore point.. kicked the registry around some I'm thinking. LOL works now..!
Tesla1856
8 Wizard
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17K Posts
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October 13th, 2016 14:00