Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

KrlosParra

3 Posts

1409

November 14th, 2017 14:00

Alienware X51 r3 constant BSOD WHEA_UNCORRECTABLE_ERROR

HI Guys. I could really use some help.

I have an X51 r3 that has been hitting me with a lot of BSOD with the message WHEA_UNCORRECTABLE_ERROR. I have tried everything but no results so far.

I have updated all the drivers needed, I have tested and reseated all the hardware, I tried swapping parts for others to test and it still gives me bsod.

I performed a memtest for around 8 passes and I always get the green sign of approval. I have stress tested the GPU and the CPU and they don’t fail. The HDD has also been checked. I also tried using the windows verifier tools for drivers but never get dmp files because they don’t show up on the system32 folder.

Funny thing is that this only happens while using Windows environment (normal boot) but I have used Ubuntu and even Windows on safemode and I never have an issue. Has anybody else encountered this?

While messing with Windows 8.1, using the troubleshooter, it mentioned something about the “mcupdate_genuineintel.dll”. I replaced it with a working one but same thing.

Please Help  

Alienware-Eimy

3 Apprentice

 • 

4.4K Posts

November 15th, 2017 13:00

speedstep

9 Legend

 • 

47K Posts

November 17th, 2017 10:00

Turning OFF advanced C3 power Saving States in BIOS may clear up the issue.

Stop 0x124 bugcheck (WHEA_UNCORRECTABLE_ERROR), the event log may not include the record of this event after the next reboot. As a workaround for this issue, the number of buffers used by the ETW infrastructure can be increased to handle the additional load. This can be done by modifying the MaximumBuffers value for the Windows Diagnostic Infrastructure (WDI) autologger in the registry.

To increase the buffers available to the DiagLog on Windows follow these steps:

  1. Start Registry Editor. To do this, click Start, click Run, type Regedit , and then press ENTER. 
  2. Locate and then click following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\WMI\Autologger\DiagLog
  3. Locate the MaximumBuffers registry value.
    If the registry value is not present, follow these steps to create it: 
    a. Select the registry subkey that is listed in step 2. 
    b. On the Edit menu, point to New, and then click DWORD Value.
    c. Type MaximumBuffers, and then press ENTER.
  4. Set the DWORD value to 0x100 in hexadecimal (which is 256 in decimal). To do this, click Modify on the Edit menu, and in the Value data box, type 100, make sure Hexadecimal is selected under Base, and then click OK.
  5. Exit Registry Editor, and then restart the computer.

Was this post helpful?

View All

No Events found!

Top