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96 Posts
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1123
November 10th, 2017 15:00
alienware power jack issue ???
alienware 14 power issue
when i plug the ac adapter in the laptop it shutdown the ac adapter
do you think it's a power jack issue or motherboard ?
Thanks
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Tesla1856
8 Wizard
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17K Posts
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November 10th, 2017 23:00
Test voltage of AC-Adapter. Specs should be on label.
If that passes, put some other appropriate load on AC-Adapter. If it stays on, it's likely the motherboard or battery.
Only other thing I can think of is to try a different but appropriate, known good, Dell AC-Adapter on laptop.
kerm007
96 Posts
0
November 11th, 2017 04:00
can it be also only a power jack issue ?
or maybe i can disconnect the battery and test with ac adapter
Thanks
voltage is good on the ac
kerm007
96 Posts
0
November 12th, 2017 10:00
i remove the battery same issue
it shutdown the ac adapter