Alienware Aurora R5 psu fan issue

The power supply itself controls its own internal cooling fan. If it's not working properly, you just replace the power supply with a better or working one.

You didn't say what video card you have, but added to the config you mentioned, that Aurora-R5 would be pulling some amps for sure (yes, even just playing videos). Plus, it's only a small 460 watt-er, so many might consider it "under sized". It should run that config, but it will run hotter than if a higher-wattage Power Supply was installed.

If you search this forum for your keywords, you will see others with same problem and what they did to fix it. Depending on your warranty status and skill-level, you have various options ahead.

Between allowing small 460w power-supplies in "loaded configs", and then sometimes shipping Huntkey-made models instead of available and traditionally better-made Delta units (of both the 460w and 850w models) ... Dell has made something as simple as getting " a proper sized and dependable power supply pre-installed" a possible source of problems and future maintenance issues. For some reason, very little has changed with Aurora R5 and R6 power-supply situation over the years ... but I have recently reported my observations to Dell.

Hi destiny_aya, 

If your system is still having this issue, please send me a PM with your Service Tag, so we can look into repair options. 

Hey Tesla1856,

Thanks for your respond, i have a gtx1080

Hey Alieware-Rodrigo

I follow Tesla1856 suggestion and spend some times on the forum. I ve contact my local support as the Alienware still under warranty. 

The support suggest the basic troubleshooting like updating drivers, bios etc... (already did), as the issue was the fan of the PSU spinning at full speed, no other troubleshooting can be perform and they suggest a PSU swap. 

I got an new PSU unit yesterday and replace it by myself, as for now i dont hear the fan spinning anymore even when the system is under load (like playing 5 movies, 5 youtube and netflix at the same time).

For now the issue seems to be resolved, but i would like to monitor it for a few more day and i will keep you all inform about the outcome!

Thanks again

Destiny_aya wrote:

Hey Tesla1856,

 

Thanks for your respond, i have a gtx1080

So, with:

i7-6700, 32GB RAM, 512 m.2 ssd, and motherboard

and Nvidia gtx1080 ...

It's likely getting pretty warm inside that little 460watt PSU. My guess is the fan running inside it is normal. It's trying to keep itself cool so it doesn't blow-up.

Destiny_aya wrote:

 

I got an new PSU unit yesterday and replace it by myself, as for now i dont hear the fan spinning anymore even when the system is under load (like playing 5 movies, 5 youtube and netflix at the same time).

 

For now the issue seems to be resolved,

Good work.