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December 2nd, 2016 18:00

alienware aurora deep scratch. not happy!

Just came home unboxed and right away noticed this big deed gash on top of one the side panels. I'm not picky but this is ridiculous how deep it is. please some one help me on what to do. I don't want to end up sending it back for my money back.

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372 Posts

December 3rd, 2016 21:00

I would take a picture of the damage and contact Dell ASAP.  They can actually ship you a new door and you replace it.

15 Posts

December 3rd, 2016 02:00

don't all rush in to help me. I figured it out on my own. thank you alienware club lol. I want to give this thanks to all the ppl that rushed in this thread to help me. without you I would of never made it.

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