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July 31st, 2017 13:00

Alienware Audio Recon problem

Hello.
I turn on Alienware Audio Recon, but still the circle which should be appearing in game doesn't show  up. I check all the setting still, it doesn't show up in game.

 Alienware 15 R3.

7 Technologist

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4.4K Posts

August 1st, 2017 08:00

Hi, 

Just to confirm, do you have this issue with several games or is it just not working for one game?

August 1st, 2017 08:00

Hi,

Ian new to Alienware and the forum… Im not having audio Recon problems… I am having PSU noise (Aurora r6) 1 week old...

On Aug 1, 2017, at 8:13 AM, Alienware-Rodrigo

6 Posts

August 2nd, 2017 03:00

several, i play three games and not one of those not work

August 2nd, 2017 12:00

Hi Demiurga.

have you tried to re-install the Software? uninstall it first, reboot and install it again.

7 Technologist

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4.4K Posts

August 9th, 2017 09:00

Hello Demiurga‌, 

You can download the software using the link below. Uninstall it first from the "Programs and Features" list, restart the system and install it again. Let us know how it goes.

Realtek ALC3266 Audio Driver Driver Details | Dell US 

7 Technologist

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4.4K Posts

August 9th, 2017 09:00

Hi

Welcome to the Alienware Community forum. For future reference, please create a thread with your inquiry or issue, we will be able to see it and assist you a lot faster that way. In regards to the PSU issue, send me your Service Tag in a PM and I will get back to you (to send a PM, hover your mouse to my username and select the message option on the bottom of the window). 

6 Posts

August 10th, 2017 01:00

ok, i try later, thank you

1 Message

December 8th, 2017 15:00

Yes, I also have this problem, amount all my games, seems the recon can only be used in cs go

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