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3376
April 27th, 2017 07:00
Alienware Alpha shuts down randomly
If WoW is above 5 graphics or on games like Heroes of the Storm, or anything even slightly demanding, the system just shuts down completely. No blue screen or 'Windows is shutting down', it's just as if you yanked the plug out. The only way to turn the PC back on is to unplug the power brick and to plug it back in. Any help would be appreciated
I have the i7 R2 Alpha and have had it about 4 months now.
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Alienware - Rodrigo
7 Technologist
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4.4K Posts
1
April 27th, 2017 08:00
Hi,
Send me your Service Tag in a PM so we can look further into this. To send a PM, hover your mouse to my username and select the "Message" option.
zack2986
1 Message
0
November 16th, 2017 18:00
Same thing has been happening to me recently! So frustrating
davet523
1 Message
0
December 26th, 2017 15:00
Same here