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July 24th, 2017 06:00
Alienware 17 R3 paste job
Hello all-
1st time posting here and figured I'd take the opportunity to share my experience re-pasting my 17 r3 (6700hq, 980m). This is my 3rd Alienware (also owned an Area-51m and M17xR3) and I've always liked using their products. I also re-pasted those laptops as well after years of use.
After owning my current r3 for over a year and it dropping off warranty, I finally decided I was tired of my high CPU temps while gaming. I use a cooling pad and it helps a bit... but it was still throttling under CPU intense games. After doing some research, I learned that re-pasting this laptop would not be as easy as previous gen Alienware. You basically have to tear the whole thing down. Not a big deal as I've taken apart laptops before, but definitely not what I was used to owning Alienware machines. After tearing down the machine... this is what I found...
After cleaning off that over abundance of crummy paste and applying some Thermal Grizzly, CPU temps dropped 30C! Never gets over low 70's while gaming now. Before I was anywhere from 95-103C. GPU temps only dropped a few degrees, but as you can see in the pictures the paste was applied a bit better to the GPU. If any r3 owners are suffering from the same thermal issues I was, I definitely recommend taking the time to do a re-paste.
On a related note, I have helped re-build/repair tons of laptops and desktops. This is definitely one of the worst paste jobs I've seen (especially considering this was a $2000 laptop). If this is going to be the norm from Dell, I can't say I'll be buying a 4th Alienware. For the hardware you get in these machines and the way they are stressed in gaming and other applications, a poor paste job can be a huge bottleneck. Also, if they are going to use poor quality paste and even poorer application methods, they should make the machines easier to re-paste...
Alienware-Eimy
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4.4K Posts
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July 24th, 2017 09:00
Hi cam0385,
Thank you so much for you feedback, I am going to escalate this information to engineering and make sure they'll take all of this into consideration.
Carbon Based Lifeform
872 Posts
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July 24th, 2017 12:00
really good Work.
few Weeks ago i told someone to do the same but he was not as confident as you are with this Stuff, so he asked Dell Support to do that for him. Result? they didn't. they replaced his entire Motherboard with the wrong Board Model instead.
Boy was i Mad....