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1 Rookie
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939
July 6th, 2016 21:00
Alienware 17 Laptop HELP???
Ok, I have put my service tag in to support to try and find out what "R" model I have of the Alienware 17 laptop and it still doesn't tell me! I've searched the internet for more than 2 weeks trying to discover my model with no luck at all. I don't know if it's R1, R2, R3, etc. or if it's an R model anything at all. Can anyone help me with this. Here's what it shows when I put my service tag # in:
"Computer Model Alienware 17"
Then it gives me all my components in. I am running I5-4210M, 2.6, 37W CPU. I'm trying to see if I can buy the Graphics Amplifier for my laptop but have no clue whether I'm compatible or not. HELP??? Thanks anybody and everybody if you could help!
DELL-Chris M
Community Manager
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56.9K Posts
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July 6th, 2016 21:00
Unfortunately, you have the Alienware 17-R1 which does not have the required Alienware Graphics Amplifier port on the rear.
bobbyk1012
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2 Posts
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July 6th, 2016 21:00
Dang! Ok thanks Chris. Can I ask you 1 more question then? Can I upgrade the CPU to a quad core i7 CPU since I can't do the graphics amplifier?
DELL-Chris M
Community Manager
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56.9K Posts
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July 6th, 2016 22:00
Validated CPU and Dell part numbers. Call Dell Spare Parts 1-800-357-3355 and ask for prices and availability of the Dell part number. Or simply search the web for the part number.
C8HRG i7-4930MX 3.00GHz
HDX3D i7-4900MQ 2.80GHz
036M4 i7-4800MQ 2.70GHz
86XWW i7-4700MQ 2.40GHz