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6 Posts
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2258
December 2nd, 2017 13:00
alienware 15r3 fps stuck at 39
i bought a alienware 15r3 with a gtx1070, 60fps g-syng dsplay and a i7 7820HK, 32gb ram the other spec i don't think are needed
i don't understand why but even in performance mode the games get stucked at 39fps and it feels laggy. does anyone know how to help me please?
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Alienware-Eimy
3 Apprentice
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4.4K Posts
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December 4th, 2017 10:00
Hi edocarli,
Make sure the BIOS is up to date as well as the video driver (try the last one from our webpage and the last one from the nVidia page).
Make sure the Vsyn is not on in the nVidia control panel, nor in the game. You could also try disabling the GSync.
edocarli
6 Posts
0
December 4th, 2017 10:00
actually i do have the latest version of BIOS and any kind of driver, i do not have any kind of Vsync but the Gsync on on the Nvidia panel turned on for both full screen and windows mode. will try to disable it anyways
thank you very much for the helpp
Nebrime
26 Posts
1
December 4th, 2017 12:00
same problem with my 15 r3
edocarli
6 Posts
0
December 5th, 2017 08:00
got remote assistance and they did a benchmark and they saw the benchmark was going at 40 instead of 60 fps and said they will replace my motherboard. try you too to do that from this site got from alienware facebook UNIGINE Benchmarks
if you score much under 4k you have a GPU issue too like me
Nebrime
26 Posts
1
December 5th, 2017 11:00
Bruh this laptop I'm using is the 2nd replacement 15 R3. I've been having problems ever since I bought it. This current 15 R3 I'm using has had it's heat sync replaced, too.