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November 11th, 2017 06:00
Alienware 15 R3 - Wifi Dropping
Hi,
I have an Alienware 15 R3 I'm having problems on the wifi connection. - If I connect in the 2,4ghz network everything works. - If I connect in the 5.0ghz network the connection is falling all the time.
Has anyone ever experienced this ? I'm having the latest driver installed.No Events found!
Alienware-Eimy
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November 13th, 2017 07:00
Hi YgorMuniz,
Try installing the latest driver from our site if you're using Killer, or from Killer if you're using ours.
Or the router may need a change.
YgorMuniz
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November 13th, 2017 10:00
Hi Eimy,
My alienware has a Killer 1535 card and has the latest driver installed. I have several devices and only alienware has problem with the 5 ghz connection.Alienware-Eimy
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November 13th, 2017 11:00
As I told you if you have the latest driver from our website, then try the latest one from the Killer's website.
YgorMuniz
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November 14th, 2017 06:00
Hi Eimy,
I downloaded the driver from the killer site and it did not solve the problem. Any possible extra solution ?
Alienware-Eimy
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November 16th, 2017 15:00
Have you try the system on a different network?