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1 Rookie
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2 Posts
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10837
October 25th, 2017 02:00
Alienware 15 camera not working
Hello I hope I can get some assistance.
The camera does not work on my Alienware 15, Windows 10.
I get the error code 0xA00F4244(0xC00DABE0).
There seems to be no "webcam/camera" in device manager under "imaging devices" or "sound, video, and game controllers".
I have never used the camera before.
Hope you can help, many thanks.
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Alienware-Eimy
3 Apprentice
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4.4K Posts
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October 25th, 2017 12:00
Hi smottrill,
Check this: Test My Cam | Test Webcam !
If it doesn't work follow the steps on this post: How to Fix Integrated Webcam Not Working on Windows 10 - Driver Easy
Smottrill
1 Rookie
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2 Posts
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October 26th, 2017 05:00
Link 1: I have tried the test my cam and the cam is not working.
Link 2: No integrated camera in device manager whatsoever, I have manually downloaded and installed every driver from http://www.dell.com/support/home/uk/en/ukdhs1/product-support/servicetag/hk7jv32/drivers
The camera is still not working, I really need the camera setup for interviews/business for skype as soon as possible. I hope somebody can help with further suggestions..thanks in advance..
Alienware-Eimy
3 Apprentice
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4.4K Posts
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October 27th, 2017 16:00
Send me a private message with the service tag so I can assist you further.