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November 10th, 2017 00:00
alienware 13 r3 the amount of memory has changed error
I bought an Alienware 13 R3 in August, every time I update the BIOS or the NVDIA 1060 driver, I get a memory has changed error when I shutdown my computer or restart. I have to reset windows to end the problem. Which indicates (most likely) a software problem and not a hardware problem. Kindly advise me as I use this computer not only for gaming but for work.
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Alienware-Eimy
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November 10th, 2017 13:00
Hi jstor007,
First try resetting the memory modules, then you can also try one module at a time. You can use this video as a reference:
New Alienware 13 R3: Upgrade/Replace RAM - YouTube
If you keep on getting the message at reboot, let the computer sit there for at least 10 minutes max, you will eventually see a dialog stating "press f1 to continue or f2 to enter setup", you can press f1, it will boot into windows. As soon as you get to the login, do a reboot, after this, the message should not appear anymore.