Alienware 13 r3 factory image

My Alienware 13 r3 came with a bad ssd so I got another under warranty. It had windows files on it but it failed when trying to install. I installed the windows ISO file from the Dell Alienware drivers website for my laptop but it's the same exact windows as the ISO up for download on microsofts website. I'm hoping somebody could reset their 13 r3 laptop and make a backup to send me if it's not too much trouble.