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September 15th, 2017 08:00

17 R3, AWCC TactX

Anyone can help with the remedy of the TactX on the command center,  it did work and I do have some keys programmed in, but I can not program keys any longer.  I've tried reinstalling commandcenter (inc reg edit), powerdrain, updating BIOS, still no good.

Any help is appreciated. 

Thanks

Phill

3 Apprentice

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4.4K Posts

September 15th, 2017 11:00

Hi ninja02‌,

Uninstall the TactX driver, uninstall the Command Center, then reinstall the TactX driver and reinstall the Command Center. 

Follow ALL the steps on thsi article for the Command Center removal: How to Remove and Reinstall the Alienware Command Center | Dell US 

7 Posts

September 17th, 2017 09:00

Hi Alienware-Eimy,

Thanks for your response, I had done all you mentioned with the exception of uninstalling the TactX driver. I cannot find the Tactx driver on my machine. Further assistance would be appreciated.

Kind Regards

Phill

3 Apprentice

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4.4K Posts

September 18th, 2017 11:00

7 Posts

September 18th, 2017 13:00

Hi Alienware-Aimy.

Thanks for the driver link, tried it but still the macro keys cannot be programmed

Phill

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