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2 Posts
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6042
March 12th, 2022 05:00
XPS 8950, Ubuntu bootable USB not seen
My XPS 8950 desktop comes with Windows 11 but I want to install Ubuntu 20.04 on it. I followed instructions from the official Ubuntu website and prepared a bootable USB stick with Rufus tool (I also tried other tools such as Dell's OS Recovery and belenaEtcher but of no avail).
I was able to boot Ubuntu from this USB on other Windows machines but it is not even listed as a boot option when I press F12 during the boot of my Dell desktop (Secure boot is disabled, but other options such as Legacy Boot, USB boot priority etc. cannot even be found in my BIOS menus).
I have seen a similar problem being reported recently XPS 8950, will not boot from Windows 11 USB - Dell Community but solutions offered there did not help me as I cannot even see my bootable USB with Ubuntu.



DELL-Cares
Moderator
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27.3K Posts
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March 12th, 2022 13:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
RoHe
10 Elder
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45.2K Posts
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March 12th, 2022 15:00
@oduda - You said "Secure boot is disabled", but the image you posted says at its very top "Secure boot: ON".
So which is it? Either you didn't actually disable Secure Boot, or you didn't save the change when you exited BIOS setup.
You probably also need to plug that USB stick into the PC with the power completely off. Then power on and use the F12 menu...
oduda
2 Posts
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March 13th, 2022 01:00
Sorry, uploaded the wrong image.
I have taken dozens of them for Dell support.
But what they recommend is just trying a different usb or a different port, which do not really help.
So I was thinking maybe it's because the BIOS is set to UEFI. But there seems to be no way to switch it to legacy on Dell XPS 8950.
RoHe
10 Elder
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45.2K Posts
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March 13th, 2022 16:00
Legacy setting options have been phased out on all PCs, not just Dell, because of Microsoft and Intel requirements. XPS 8940 was first Dell XPS model without a Legacy support option.
What size USB stick are you using and how is it formatted?
Is BIOS set to RAID or AHCI? Look, but don't change it!
Is USB Boot Support enabled in BIOS?
Tesla1856
8 Wizard
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17.1K Posts
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March 13th, 2022 21:00
I think @RoHe covered that question.
You can run the Ubuntu Live USB Flash-Drive .
You should also be able to install Ubuntu on system drive (even with UEFI and SecureBoot) because it is (one of the few) Microsoft authorized Boot-Kits. If you can't get it started the normal-way , you can try the F12-on-boot One-Time-Boot-Menu.
ann_droid
2 Intern
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508 Posts
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April 20th, 2022 10:00
NB:
BitLocker is there to prevent access.
I turned mine OFF and installed Linux MINT.
rdaemon
3 Posts
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April 29th, 2022 13:00
Having the exact same issue! Literally bought my XPS 8950 for my Linux development and I can't even boot up from USB. Incredible.
rdaemon
3 Posts
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April 29th, 2022 13:00
Can you elaborate on how to turn bitlocker off please?
RoHe
10 Elder
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45.2K Posts
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April 29th, 2022 17:00
Enable/disable bitlocker.
thepurplestreak
2 Posts
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May 22nd, 2022 16:00
If you select the option to add a boot device, USB will be one of the options. You need to specify the ISO name and the path to the BOOTx64.EFI file in that ISO. However, I've done that, and have had zero success in getting the image to boot on the XPS 8950.
thepurplestreak
2 Posts
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May 22nd, 2022 16:00
Same here. I have used the BIOS options to disable secure boot, I've added the usb device to the boot options, for that device I used the ISO filename and the path \EFI\BOOT\BOOTx64.EFI. I select that device for boot, and after a long wait with a blank screen, a line of text saying that the the specified device did not boot is displayed. There must be a way to do this.
cokhw
2 Posts
1
June 5th, 2022 17:00
I actually managed to successfully install Ubuntu 22.04 on a fresh 8950 with Windows 11. Reading this thread made me despair that it wouldn't work. I believe the key that opened the door is to select grub as the file to install.
I'm not going to reboot the machine to get the exact terminology that is on the screen, but this should get you by.
With the computer off, I plugged in the bootable USB, pressed whatever button it is to get to the BIOS settings.
I turned off secure boot.
I went to the boot screen. There is a selection where you can add a boot method. That brings up a list of possible boot devices. One of those was my USB stick. I didn't realize for several tries that it actually was reading the directory structure in the stick, but it is. I descended the structure until it showed 3 possibilities, one of which was grub. I selected that and it popped up a box to enter a filename. I used EFI\boot\*grub*, I believe, where the directory names were what I had descended, and *grub* was the exact filename that it had displayed in the previous step. I saved and exited, and it all worked.
I have no idea why you have to enter that file name. The software had examined my stick and come up with those 3 possibilities, and I selected one of them. (I don't know if there could be another legal possibility.)
I chose the grub option because people on this thread said one of the others didn't work, and the Ubuntu documentation mentions grub.
BTW, I couldn't get rufus to work to generate the bootable USB. It did not pop up a menu to select the image file. I used balena etcher. It doesn't show up high on my searches; I went to an Ubuntu community irc chat group to find that. After the typical scorn heaped on newbies to such groups, and told that I shouldn't be considering rufus because the other one is the standard one, I posted the official Ubuntu link recommending Rufus. So don't be fooled by that. A search just now isn't bringing the name up. I had to go to my browser history to get it
peterpx
1 Message
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July 21st, 2022 18:00
Thanks very much for your article on installing ubuntu 22.04 on a Dell 8950. I used the "grub" directory path for the USB installer that COKHW mentioned.
I installed an additional 2280 500GByte SSD in the second slot for ubuntu.
I still like Dells update program for firmware upgrades & hardware testing on Windows.
Dell supports their hardware for many many years with firmware upgrades.
I used the default Ubuntu 22.04 build from the ubuntu web site & the install
program booted up fine but it hung right away after I asked it to install ubuntu.
I then downloaded the Ubuntu daily build & I was able to install Ubuntu on the 2nd drive.
I now have a dual boot system that works fine so far.
Chrome did crash once today but I am not sure why.
nick369
1 Message
0
September 1st, 2023 16:34
I followed the steps in addition to what cokhw mentioned:
I was able to install the OS afterward.
(edited)