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March 11th, 2018 10:00

XPS 13 9370, Ubuntu Full Image or Driver Download

I got the Windows edition of the Dell XPS 13 9370. Want to install Windows *AND* Linux in dual boot.

However, it seems impossible to download the image from the dell support website. Depending on what you pick it either does download a broken much too small ISO (50kb or something), or does not download anything at all.

Im not the only one with this problem either: https://www.dell.com/community/Linux-General/XPS-9370-Ubuntu-image/td-p/590675

I also tried to install debian with an unofficial image for the dell xps 9360 (there is none for the 9370, but they mostly have very similar hardware, or at least can have) but it fails to load the wifi drivers. Arch volks seem to have figured out how to run their thing on the 9370. Maybe i can take the drivers they use to install other linux distros, or maybe ill just try arch for the first time ever.

Kind of expected things to "just work" at least with ubuntu. Guess i was mistaken with that assumtion.

9 Legend

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14K Posts

March 11th, 2018 17:00

Have you tried just a regular Ubuntu 16.04 image?  According to this Ubuntu page, the 9370 is fully supported out of the box with that release, no need for special drivers or anything else that would come in a Dell image.  The Dell image would probably also wipe out your Windows installation even if it existed, whereas a vanilla Ubuntu installer will detect a Windows installation and offer to let you keep it.

March 12th, 2018 04:00

No, did not think about that option.

I´ll try that later today!

Thank you!

March 12th, 2018 11:00

That actually works perfectly out of the box!

1 Message

April 10th, 2018 09:00

Apologies for resurrecting an old thread, but I was curious if there was a specific tutorial you used to install Ubuntu in dual boot on the XPS 13 9370.

I don't have lots of experience in doing this type of install, so I would welcome some pointers if they're available. 

I don't really want to brick my new 9370. 

9 Legend

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14K Posts

April 10th, 2018 09:00

In terms of anti-brick insurance, before you even start down the Linux path, capture an image of your system’s current state. Macrium Reflect Free is a popular tool for this purpose. Capture an image of the entire internal drive, create the Rescue Media that it recommends, and confirm that your system will boot from it and can access the image you created before proceeding. If that looks good, then experiment away, because worst case you can always boot that Rescue Media and restore that image to get back to where you are now.

In terms of installing Ubuntu, I created a bootable Ubuntu installation flash drive and when i booted from it, one of the first questions I was asked was whether I wanted to preserve the Windows installation on that system or wipe it and go all-Linux. I did the latter, but I assume the former would meet your needs. Again, you can always restore that image. Where you may run into a problem going forward though is when you upgrade to a new Windows 10 release. That may mess up your dual boot configuration (someone more Linux-savvy might be able to give you bootloader repair tips there) or you may find that the Windows 10 release upgrade won’t even install. And since Microsoft has said new Windows 10 releases will be arriving every March and September going forward, this could become a frequent headache. The new Version 1803 was finalized a couple weeks ago and should start rolling out soon, FYI. So unless you need to run Linux on hardware, you might find a VM preferable.

1 Message

April 13th, 2018 15:00

Hello,

I've been thinking about getting a XPS 9370 but unfortunately the Developer edition is not available in my Country so I'm considering buying the windows version and installing Ubuntu on it.


Can  you confirm that installing a regular image from Ubuntu.com gets everything working out of the box?

The certification page says that " has been awarded the status of certified pre-install for Ubuntu" and "Standard images of Ubuntu may not work at all on the system or may not work well..." which make me think twice.

 

How did it work for you jphughan?


 

May 11th, 2018 15:00

A regular Ubuntu 16.04 image is NOT certified for use with the XPS 13 9370, the PRE-INSTALLED IMAGE is the one that's certified, note:

"It takes advantage of the hardware features for this system and may include additional software"

"Standard images of Ubuntu may not work at all on the system or may not work well, though Canonical and computer manufacturers will try to certify the system with future standard releases of Ubuntu."

2 Posts

July 24th, 2018 05:00

I got the Ubuntu edition and it came with some extra Dell drivers on top of the two-year-old 16.04 Ubuntu build.

Even then, the webcam didn't work.

I did a clean install of normal Ubuntu 18.04 which is working fine (including webcam) although there may be some quirks which I've yet to find which are fixed in the Dell-provided setup.

2 Posts

July 25th, 2018 01:00

FYI : 16.04 LTS with HWE kernel (which is probably the 18.04's latest kernel?) also works now

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