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May 26th, 2025 11:12

Unable to boot Fedora / CentOS Stream on Dell Alienware / XPS laptop after BIOS update - Dell needs to fix

After the recent BIOS update, we are not able to boot into Fedora / CentOS stream as the system crashes with on boot. After analysis, it is found to be an issue with the Dell BIOS update. ACPI table may have been changed causing the crash.

For more details, 

https://issues.redhat.com/browse/RHEL-93391

https://bugzilla.redhat.com/show_bug.cgi?id=2355276#c44

@Dell : if you are reading this, please escalate this issue to an appropriate team and push a proper fix soon. 

Thank you very much. 

10 Elder

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28.6K Posts

May 26th, 2025 11:17

If possible, revert to the previous firmware revision.  Since Dell doesn't support those OSes on these models, I would not expect it to be a priority to resolve whatever the issue is.

Community Manager

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56.8K Posts

May 26th, 2025 14:09

Alienware are not supported by Dell with any version of Linux. Click here to see that there are no Alienware with Ubuntu certified hardware.

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4 Posts

May 26th, 2025 14:30

@DELL-Chris M This issue is seen with XPS and other Dell laptops as well including Alienware. 

If someone has inserted dell-wmi-ddv module in Ubuntu, they would also be affected. 

After the firmware update, things like restricting battery charging to be between 50 to 80% also stopped working (now battery always charge up to 100%). So it is not just the breaking Linux boot.

@ejn63 Firmware downgrade is not possible because Dell doesn't allow downgrade is the update has a security patch. 

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