Pro 14 Plus PB14250 running Ubuntu 25.10 does not recognize builtin webcam

Question

lsusb returns

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 06cb:0701 Synaptics, Inc. SVP7500
Bus 003 Device 003: ID 0a5c:5865 Broadcom Corp. 58200
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

So no webcam is detected.

ejn63 · Answer

Was it shipped from the factory with Ubuntu or did you install the OS -- and if the former, did the webcam function correctly out of the box?

anne_droid · Answer

Hi

As above.

Also you could try alternate searches....

lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 001 Device 002: ID 13d3:54a1 IMC Networks USB2.0 HD UVC WebCam

Bus 001 Device 004: ID 8087:0026 Intel Corp. AX201 Bluetooth

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

ls -l /dev/video*

crw-rw----+ 1 root video 81, 0 Nov 14 09:11 /dev/video0

crw-rw----+ 1 root video 81, 1 Nov 14 09:11 /dev/video1

v4l2-ctl --list-devices

USB2.0 HD UVC WebCam: USB2.0 HD (usb-0000:00:14.0-9):

/dev/video0

/dev/video1

/dev/media0

You may need to install the v4l-utils package.

Then I used "cheese" to prove the thing worked.

user_aaef27 · Answer

@ejn63​ I did a standard Ubuntu 25.10 installation

user_aaef27 · Answer

@anne_droid​  ls -l  /dev/video* gives an empty result v4l2-ctl --list devices gives an empty result

anne_droid · Answer

Hi

Well further research, Dell support and T'interWeb offers ...

Camera Type	Windows Driver Source	Linux Support	Notes
RGB (FHD HDR)	Dell Support, Intel 2D Imaging	Kernel 6.17+ (ipu7 required)	Physical shutter included
RGB + IR (FHD HDR)	Dell Support	Kernel 6.17+ (ipu7 required)	Windows Hello, presence detection
MIPI + IR (5MP HDR)	Dell Support	Kernel 6.17+ (ipu7 required)	Ambient light, advanced sensors

For best Linux performance with newer PB14250 models, use a distribution that ships kernel 6.17 or newer, and confirm that ''ipu7'' modules are loaded. For Windows, official Dell drivers are recommended for full functionality and feature support.

Confirm that IPU7 firmware is present in /lib/firmware/intel/ipu/
(files such as ipu7_fw.bin and ipu7ptl_fw.bin).
If missing, download from Intel’s firmware repositories or your distribution’s firmware package.

user_aaef27 · Answer

I am using Kernel 6.17.0 -7 and the files ipu7_fw.bin and ipu7ptl_fw.bin are available in /lib/firmware/intel/ipu/

user_fde4b4 · Answer

I have the same issue but I'm running ubuntu 25.04

user_fde4b4 · Answer

I upgraded to 25.10 and now when I run v4l2-ctl --list, I get:  ipu7 (PCI:intel-ipu7): /dev/video0 ... /dev/video31 /dev/media0` I don't see the webcam when I run lsusb.

Linux General

Pro 14 Plus PB14250 running Ubuntu 25.10 does not recognize builtin webcam

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