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jrd10

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October 30th, 2022 00:00

Now on 22.04. Stuck with a Warning Linux Dell Assistant pop up

Hi,

Yesterday, I updated my G3 15 to 22.04.

With some troubles! https://askubuntu.com/questions/1437617/22-04-upgrade-could-not-download-the-upgrades-unauthorized-ip-200167c1

 

Now it's OK but it always starts with this Linux Dell Assistant pop up.

it's a Warning

 

 

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/service.py", line 715, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/lib/python3/dist-packages/DellLinuxAssistant/telemetry/dbus_backend.py", line 375, in deal_message
    QueueMessageClient(self.config, self.scheduler).LogLogMetricEvent("FRONTEND", "Dell Linux Assistant closes")
  File "/usr/lib/python3/dist-packages/DellLinuxAssistant/telemetry/telemetry_common.py", line 300, in wrapper
    return func(*args, **kw)
  File "/usr/lib/python3/dist-packages/DellLinuxAssistant/telemetry/queue_message_client.py", line 107, in LogLogMetricEvent
    return self.triggerSend(filePath, header, Schedule)
  File "/usr/lib/python3/dist-packages/DellLinuxAssistant/telemetry/queue_message_client.py", line 51, in triggerSend
    job = self.scheduler.add_interval_job(MessageHelper(self.configure).SendEvent, minutes=1, start_date=datetime.now()+timedelta(seconds=1), args=[filePath, header], max_runs=1)
  File "/usr/lib/python3/dist-packages/ApschedulerStandalone/scheduler.py", line 347, in add_interval_job
    return self.add_job(trigger, func, args, kwargs, **options)
  File "/usr/lib/python3/dist-packages/ApschedulerStandalone/scheduler.py", line 285, in add_job
    if not self.running:
  File "/usr/lib/python3/dist-packages/ApschedulerStandalone/scheduler.py", line 148, in running
    thread_alive = self._thread and self._thread.isAlive()
AttributeError: 'Thread' object has no attribute 'isAlive'

 

 

Thr is a OK button. But evan if you say OK, it show up at the next start.

How to stop this :).

Thank in advance for feedback :). José from France

1 person also has this problem

brnnnfx

1 Message

November 16th, 2022 19:00

Hey José, I encountered this problem as well. This message is a convoluted, non-obvious way to warn you that the version of the Dell Linux Assistant (DLA) you are using is not compatible with Python 3.9, which is installed with Ubuntu 22.04.

To resolve this, you would need to ensure your updates use the 'jammy' version of the DLA, not the 'focal' or 'bionic' version.

Here's how:

  • Open the app Software & Updates
  • Open the tab 'Other software'
  • Look in the list for this item "https://ppa.launchpadcontent.net/somerville-dla-team/ppa/ubuntu/jammy main" (be sure it is 'jammy' version)
    • IF you do see it listed as an option, THEN do the following:
    • IF you do not see it listed as an option, THEN do the following to add it to the list of repositories:
      • Open your Terminal
      • Enter the following command to add the repo:

 

sudo add-apt-repository ppa:somerville-dla-team/ppa

 

  • Then get any updates:

 

sudo apt update && sudo apt upgrade

 

Hope this helps.

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