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2 Posts
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51465
August 14th, 2015 18:00
Inspiron 3000 series with Ubuntu 14.04 LTS -- Kernel panic after system update
Does anyone have a solution to the kernel panic on boot after a system update? The only 'solution' is to select a previous version of the kernel in grub or to reinstall the system from scratch. Frustrating.
Apparently I'm not the only one having this issue.
Thank you
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ramkal
4 Posts
0
September 3rd, 2015 14:00
The easiest way to fix the issue is to upgrade to 14.04.2 or 14.04.3 - It worked for me
hansuduk
5 Posts
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August 24th, 2015 23:00
I ended up buying a faster hard drive, and after running updates on a fresh install of stock Ubuntu 14.04 64-bit, I got kernel panics on restarts. I have just installed 32 bit Ubuntu 14.04.03 and it runs ok after updates, other than the trackpad doesn't work. I need to add more software and test it more. I should have paid the $300 more and got a System76 Lemur with an i3, 4GB RAM, 500 GB HDD. It comes with lifetime Ubuntu support from US based representatives who work with nothing but Linux. I received no support from Dell, but I did get lots of aggravation talking to and emailing with the clowns they hired in India. I had previously sworn off Dell, after bad customer service, but when I saw they came out with this Ubuntu laptop, I thought I wanted to support their effort by buying and using one. It was great the whole month and a half I had to use it before it stopped being compatible with the updates to 64 bit Ubuntu. The level of customer service I received after the sale was appalling. I am swearing off Dell again, once and for all.
hansuduk
5 Posts
0
August 28th, 2015 08:00
I did a clean install of Ubuntu 14.04.03 yesterday, and it processed the updates successfully. No kernel panics. I got the trackpad working too. The instructions at this link worked perfectly to get the trackpad working. www.cainhill.com.au/.../fixing-my-dell-inspiron-3451-touchpad-on-ubuntu-14.10
keen101
6 Posts
0
August 31st, 2015 23:00
I also have been having this kernel panic. I plan to try to report this to the ubuntu developers if i can. I took some photos of my screen. I noticed on one of them it lists a bug! So hopefully by reporting this bug we can all see this kernel fixed. I'm not an expert, but since the bug is in the kernel itself even doing a fresh install and doing any updates might cause this problem to reoccur. Until it is fixed the only solutions i can think of are 1.either not doing any updates or 2.booting the old kernel (maybe even modifying your grub, but i don't like that idea). I haven't found a way to report this to the Dell support people, but i will try to report it to the ubuntu bug guys on Launchpad.
keen101
6 Posts
0
September 1st, 2015 09:00
I'm attempting to report this on Launchpad. If anyone else is having this problem please create a launchpad account to help to software guys fix this. More people submitting files from your computer may help to diagnose the problem and expedite a fix. apparently there is an upstream kernel they want me to try.
bugs.launchpad.net/.../1490846
Thomas.B
2 Posts
0
September 3rd, 2015 20:00
Thank you Ramkal for sharing. Saddly it didn't work for me; error message:
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package linux-generic-lts-vivid
E: Unable to locate package xserver-xorg-core-lts-vivid
E: Unable to locate package xserver-xorg-lts-vivid
E: Unable to locate package xserver-xorg-video-all-lts-vivid
E: Unable to locate package xserver-xorg-input-all-lts-vivid
E: Unable to locate package libwayland-egl1-mesa-lts-vivid
Did you add any other PPA?
Thank you,
Thomas
hansuduk
5 Posts
0
September 3rd, 2015 20:00
I was able to resolve my problem. I replaced the hard drive to make sure I had all of the files on it in case I ever needed any of them. I used Unetbootin with 64-bit Ubuntu 14.04.03, and did a clean install. Everything but the trackpad worked. To make the trackpad work:
sudo vi /etc/modprobe.d/blacklist.conf
add this line to the end of the file:
blacklist i2c-hid
save, close, reboot
Everything works now.