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PB

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July 17th, 2025 14:28

G16 7630, Ubuntu 24.04.2 LTS, random freezing issues

Random freezing especially after entering the Passphrase (Disk Encription password) NVIDA Geforce RTX 4060 Max-Q/Mobile. Random freezing issues in NVIDIA GeForce RTX 4060 (Dell G16 7630, i7-13650HX) on Ubuntu 24.04 LTS using Nvidia 575 proprietary driver.

Switching from Windows 11. I recently have installed non-supported Ubuntu 24.04.2 LTS version and started observing Freezing issues. Not sure if I have to downgrade to supported Ubuntu 22.04 LTS as this version has been certified by Ubuntu( Dell G16 7630 (Core i7-13650HX - GeForce RTX 4060) certified with Ubuntu | Ubuntu ) for the this particular specification here- Dell G16 7630 (Core i7-13650HX - NVIDIA GeForce RTX 4060)

I don't see any certification from related to Dell G16 7630 (Core i7-13650HX - NVIDIA GeForce RTX 4060) for the 24.04 LTS version by Ubuntu? Not sure if I really need to downgrade ubuntu version to 22.04 LTS or there is any other solution?

I kindly request your attention on this issue.

3 Apprentice

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649 Posts

July 18th, 2025 12:37

Hi

Download the LATEST Ubuntu / Linux Mint and run them as LIVE systems only, to assess drivers/firmware and general hardware compatibility.

Later kernels usually have more likelihood of compatibility.

AND of course there are the Ubuntu/Mint forums...

https://discourse.ubuntu.com/

https://forums.linuxmint.com/viewforum.php?f=126

If in doubt please ask.

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